Slot Casin Privacy Policy – How Your Information Is Collected and Protected

Slot casin collects only the minimum information necessary to provide its services. The following types of data are collected:

Information Provided at Registration:

• Full Name (as it appears on your NID)
• Mobile Number
• Date of birth (for age verification)
• Email Address (optional)

Information Collected During KYC Verification:

• National ID (NID) number and photo
• Passport (as an alternative)
• Selfie or Live Photo Verification

Automatically Collected Information:

• Device Type & Operating System
• IP Address & Approximate Location
• Browser Type & Version
• Activity Logs on the Platform

Slot casin collects and uses data only for specific, legitimate purposes. The reason behind each use of your information is clearly explained below:

• Account Management: For registration, login, and account security.
• Identity Verification (KYC): To confirm age and identity – in line with international standards.
• Payment Processing: To securely process deposits and withdrawals.
• Anti-Money Laundering: To meet regulatory obligations and ensure all transactions are legitimate.
• Customer Support: For troubleshooting and customer support.
• Security: To detect fraud and unauthorized access.
• Experience Enhancement: To improve the platform's functionality and usability.
• Bonuses & Offers: To activate applicable bonuses and promotions.

Slot casin servers are operated in secure data centers. The following policies apply to data storage:

• Active Account Information: Retained for as long as the account remains active.
• Closed Account Data: May be retained for up to 5 years due to legal obligations.
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Stored in encrypted form after verification.
• Support Conversations: 1–3 years depending on the nature of the issue.

Payment card numbers and mobile banking PINs are never stored on slot casin's servers.

Slot casin shares limited data with select trusted third parties solely to operate its own services. Such sharing is done only for specific purposes and under strict confidentiality agreements.

• Payment Processor: To process deposits and withdrawals (bKash, Nagad, Rocket, etc.). Only transaction-related information is shared.
• Identity Verification Service: Technology partner for the KYC process.
• Cybersecurity Services: To identify and prevent fraud.
• Legal Authorities: When required by a court order or a lawful request from a regulatory authority.

The slot casin website and app use a limited number of cookies and similar technologies to help improve your experience.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security. Disabling these may cause the platform to function incorrectly.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand which features users are using – all data is anonymous.

You can disable cookies through your browser settings, though doing so may cause some features to not work properly.

Slot casin applies industry-leading technical measures to protect members' data.

• SSL/TLS Encryption: All communications are secured with 256-bit SSL encryption.
• Database Encryption: Sensitive data stored in our systems is kept in encrypted form.
• Firewall & DDoS Protection: Server infrastructure is fully secured.
• Access Control: Only authorized personnel have access to specific data.
• Security Review: Regular third-party security audits are conducted.
• Two-Factor Authentication (2FA): An additional security option for your account.

Keep in mind, though — keeping your account password confidential and reporting any suspicious access immediately is also your responsibility.

As a slot casin member, you have a number of rights over your own personal data.

• Right to Access: You can request to see what information we hold about you.
• Right to Correction: You can update any incorrect or outdated information.
• Right to Erasure: You can request account closure and deletion of your data (excluding what must be retained for legal obligations).
• Right to Restrict Processing: You can object to your data being used for specific purposes.
• Data Portability: You can request your personal data in a structured, portable format.
• Right to Lodge a Complaint: If you believe your privacy has been violated, you can file a formal complaint with our support team.

To exercise any of these rights, email support@slotcasin.click or reach out via live chat. Requests are typically responded to within 48 hours.

When you use the slot casin mobile app, the same data policy that applies to the website applies to the app. The app may specifically access the following:

• Camera: Camera access is used only for taking photos during KYC verification — it is not accessed without your permission.
• Storage: For app cache and log storage.
• Network Information: To adjust streaming quality based on connection speed.

The app never tracks your contacts, microphone, or location.

Slot casin strictly refrains from providing services to anyone under 18. Age is verified at registration and confirmed through KYC.

• We never knowingly collect or store information from minors.
• If someone registers with a false age and it is detected, the account will be closed and the data deleted.
• If a parent has concerns, they can report them to our support team.

Slot casin may update this Privacy Policy when necessary. For significant changes, you will be notified via the platform or your registered mobile number or email. The date of the latest update will always be displayed at the top of the page.

For any questions, complaints, or requests regarding our Privacy Policy:

• Email: support@slotcasin.click
• Live Chat: Bottom right corner of the platform
• Response time: typically within 48 hours